How to pay your booking advance and balance
When you book a vehicle through 4Drive Turkey, you pay a booking advance online by card. This advance secures your reservation and is processed immediately through our payment gateway. We do not accept cash payments online. The remaining balance is due when you collect the vehicle from the local company, and the accepted payment methods for the balance are listed in your voucher. Each vehicle listing shows clearly which payment options are available for that specific car.
The voucher you receive after booking contains all payment details: the amount already paid, the balance due at pickup, and the methods the local company accepts for that balance. You present this voucher when collecting your vehicle. The local company will then process the balance payment and issue the rental agreement. All payment requirements are confirmed before you complete your booking, so there are no surprises at the counter.
For the online booking advance, 4Drive Turkey accepts the following card types issued by banks worldwide. All payments are processed in the currency displayed during checkout.
The balance due at pickup can be paid by debit card or cash if the vehicle listing states those methods are accepted. Not all vehicles accept the same payment options; some require a credit card for the balance, while others permit a debit card or cash. The voucher specifies which methods the local company accepts for that particular vehicle. All payments at pickup are in Turkish Lira.
If the vehicle page shows that debit card or cash is accepted for the balance, you can use those methods without needing a credit card at all. If a credit card is required, that requirement is displayed on the vehicle page and in your voucher. Check the vehicle details carefully before booking to ensure the payment options suit your situation. The requirements are tied to the specific vehicle, not to the vehicle class or category.
Some vehicles on 4Drive Turkey carry a "no deposit" label, meaning the local company does not place a hold on your card when you collect the vehicle. This label is independent of insurance or coverage terms; the excess liability remains as stated in the rental agreement. Vehicles with this label often accept debit cards or cash for the balance, making them accessible if you do not carry a credit card.
Payment requirements depend on the individual vehicle, not on the class or segment. Two SUVs in the same size category may have different payment rules because they come from different local suppliers. If you have a debit card with a modest limit and the vehicle requires a deposit, consider asking your bank to increase the card limit temporarily. This approach gives you access to a wider range of vehicles without needing a separate credit card.
If the vehicle you book requires a deposit, the local company places a hold on your card at pickup. The hold is released when you return the vehicle in the agreed condition. Refund timeframes vary by company and by your card issuer; typical windows range from a few days to two weeks. The exact refund period is stated on the vehicle page during booking and confirmed in your voucher.
The local rental company controls the deposit hold and its release. If you have questions about the status of a refund, contact the company directly using the details in your voucher. 4Drive Turkey does not hold or release deposits; we only collect the booking advance. Any disputes regarding deposit charges or deductions are handled by the local company according to the rental agreement you sign at pickup.
Many bookings through 4Drive Turkey include free cancellation up to a specified time before pickup. The cancellation terms are shown on the vehicle page, in the booking summary, and in your voucher. If you cancel within the free cancellation window, the booking advance is refunded to the card you used for payment. Refunds typically appear within five to ten business days, depending on your card issuer.
If you cancel outside the free cancellation period, cancellation fees may apply as stated in the booking terms. To cancel a booking or request a refund, contact us at [email protected] or refer to the instructions in your voucher. Refund policies for the advance do not affect deposit refunds, which are managed separately by the local company. For full terms, see our terms and conditions page.
All online payments on 4Drive Turkey are processed through a secure, encrypted payment gateway. Your card details are transmitted directly to the payment processor and are not stored on our servers. We use industry-standard SSL encryption to protect data during transmission, and our payment partners comply with international card security standards.
You can verify the secure connection by checking for the padlock icon in your browser's address bar during checkout. We do not have access to your full card number or CVV code after the transaction is completed. If you have concerns about a payment or notice an unfamiliar charge, contact us at [email protected]. For additional questions about billing or payment issues, visit our FAQ or reach out via the contact page.
No. The booking advance must be paid online by card to confirm your reservation. The balance is then paid at pickup according to the methods listed in your voucher for that vehicle.
Currently we accept Visa, Mastercard, and Maestro for the online booking advance. Other card networks are not supported at this time. Check the payment form during checkout for the full list of accepted issuers.
You can pay the advance with a debit card. For the balance and any deposit at pickup, check the vehicle page: many cars accept debit cards or cash. If a vehicle requires a credit card and you do not have one, look for cars labelled "no deposit" or contact us for advice.
Refunds of the advance typically appear within five to ten business days after cancellation, depending on your card issuer. Cancellations must fall within the free cancellation window shown in your booking terms. Contact us if you do not see the refund after ten days.
No. The booking advance is the amount you pay online to secure your reservation. The deposit is a separate hold placed by the local company at pickup to cover potential damage or other charges. The deposit is refunded when you return the vehicle in good condition.